How do I transfer account ownership in Librari?

Each Librari account has one owner. The owner is the team member who created the account and manages the subscription, billing, and team settings. If you need to transfer ownership to another team member, our support team can help.

How do I transfer ownership?

To transfer account ownership, contact us at support@thelibrari.com and include the following information:

• The email address associated with your current owner account
• The name and email address of the team member you want to transfer ownership to
• A brief description of why you are transferring ownership

Our team will verify the request and complete the transfer as quickly as possible.

When should I transfer ownership?

Common reasons for transferring ownership include:

• The account owner is leaving the organization
• Ownership needs to move to a different department or team lead
• The original account was set up under the wrong email address

What happens after ownership is transferred?

Once ownership is transferred, the new owner will have full access to all owner-level features including billing, subscription management, team settings, and invoice history. The previous owner will revert to a standard team member role unless they are removed from the account entirely.

What if the account owner has already left and we cannot access the account?

If the account owner has left your organization and you no longer have access to the owner account, contact us at support@thelibrari.com as soon as possible. Include as much information as you can about your organization and account and our team will work with you to restore access.

Questions?

Contact us at support@thelibrari.com.