How do I contact Librari support?
There are a few ways to get in touch with the Librari team depending on what you need.
If you need help with your Librari account, our team is here to help. Here are the best ways to reach us.
Use Librari Support Chat
The fastest way to get help is through Librari Support Chat, our AI-powered support assistant. Click the chat widget in the bottom right corner of any page on help.thelibrari.com to get started. Librari Support Chat can answer most questions instantly and will connect you with a member of our support team if needed.
Email us
If you prefer to reach us directly, you can email us at support@thelibrari.com. A member of our team will follow up with you as soon as possible.
What can Librari Support Chat help with?
Librari Support Chat can answer questions about setting up your account, connecting your apps, understanding your contract library, troubleshooting common issues, and navigating Librari's features. If it cannot answer your question, it will connect you with a member of our support team who can.
What happens when I contact support by email?
When you email support@thelibrari.com, a member of our team will review your request and follow up as soon as possible. To help us resolve your issue quickly, include the email address associated with your Librari account and a clear description of what you are experiencing.
Questions?
Contact us at support@thelibrari.com.